Terms and Conditions
Terms & Conditions
3 ARCHES USA
Payment Methods
The following payment options are accepted:
- All Major Credit cards are accepted (Visa, Mastercard, American Express, JCB)
- PayPal
Credit Card Payment
Credit Card Transactions are always secure and your information is always kept confidential, at no time during the purchase procedure and in any case, will we or anyone have personal information relating to the holder or the card number. We use SLL encryption system certificates to secure and guarantee both seller and buyer information, so no one can read it over the internet.
PayPal Payment
PayPal is a very simple, fast and reliable payment method allowing you to buy without entering your credit card information.
Selecting PayPal as a payment method you will be redirected to a page on the PayPal site where you can log in by entering your email address and password.
Once logged in you will be able to use all the credit cards stored in your PayPal account to complete your purchase on 3 Arches USA.
Pricing Information
Prices on 3 Arches USA are listed in US Dollars; taxes are included, where applicable, and additional fees may be levied by the delivery country. Shipping costs are not included and are charged to customers, except for special offers and/or discount coupons. Shipping costs are calculated in addition to the price of the selected item/s and are always stated at checkout before confirming the purchase.
The price list is expressed in US Dollars and is indicated in a clear and transparent way before order confirmation. 3 Arches USA reserves the right to change product prices at any time, but the company is always committed to offering a fair and convenient price in line with the features of the products themselves. In the event that wrong prices and/or absurdly low prices are visualised due to technical or manual errors, 3 Arches USA reserves the right to cancel the order.
Shipping Information
Products purchased through 3 Arches USA are shipped with 24hours except when placed after 12PM PDT on Friday in which case they will be shipped Monday. Please check our shipping section for more information and Frequently Asked Questions.
Return Information
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at: [email protected].
Place the item securely in its original packaging and include your proof of purchase and mail your return to the following address:
3 Arches USA
633 W. Katella Avenue, Suite A
Orange, CA 92867
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 30 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Email us at [email protected]
Or call
Toll Free: 1-844-788-8800
Please Note
* A 20% restocking fee will be charged for all returns
* Sale items are FINAL SALE and cannot be returned.
* All rules apply unless an exception has been determined at the customer service number above
Questions or Concerns?
Please contact us at:
Email us at [email protected]
Telephone: 1-714-538-7431
or
Toll Free: 1-844-788-8800
